At KOSMINSK, we are committed to providing a smooth and reliable shopping experience. Our goal is to ensure your orders arrive safely and on time. Please review our shipping details below.
Shipping Areas
We currently ship only to addresses within the continental United States (48 states). Shipping is not available to Alaska, Hawaii, U.S. territories, islands, or military bases.
Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays). Orders placed before 5:00 PM on business days will be processed the same day. Orders placed after 5:00 PM or on non-business days will be processed on the next business day.
Shipping Time Table
| Shipping Method | Delivery Area | Estimated Delivery Time | Cost |
|---|---|---|---|
| Standard Shipping | Continental U.S. | 15-20 business days (after shipment) | Free |
Customs, Duties, and Taxes
All orders are shipped from China to the U.S. Any applicable customs duties, import taxes, or fees imposed by U.S. authorities are the responsibility of the customer. KOSMINSK does not cover or refund customs charges. Please check your local regulations before placing an order.
Order Tracking
Once your order has shipped, you will receive an email containing tracking information. Tracking updates may take up to 24 hours to appear.
Logistics tracking:https://www.17track.net/en
Delivery Issues
If your order is delayed or you encounter any problems, contact us immediately at info@kosminsk.store. We will coordinate with the carrier to resolve the issue and ensure your order arrives safely.
Address Accuracy
Please ensure your shipping address is complete and accurate. KOSMINSK is not responsible for delays or delivery problems caused by incorrect addresses.
Signature on Delivery
A signature may be required upon delivery for all orders to confirm safe receipt and prevent loss. You will be responsible for ensuring someone is available to sign for the package at the delivery address.
Damaged or Missing Items
If your order arrives damaged or items are missing, contact us immediately at info@kosminsk.store. We will assist with a replacement or refund as needed.
Contact Information
Email: info@kosminsk.store
Phone: +86 18879094759
Business Hours: Monday–Friday, 9AM–6PM EST